Frequently Asked Questions

Your health is so important to us. We’re eager to help, so we’re providing answers to some common questions to make your visit easier. If you have other questions or concerns, feel free to call one of our centers or ask us when you visit.

What happens if I loose my vaccination card?

If you happen to misplace or lose your vaccination card, vybe will provide you with a new one.

What are the side effects of COVID-19 vaccines?

Adverse reactions are usually mild to moderate in intensity and resolve within a few days. The most common adverse reactions reported after vaccination in clinical studies included:

  • Pain, swelling, and redness at the injection site
  • Fatigue
  • Headache
  • Muscle or joint paint
  • Chills, nausea, fever
What are the eligibility requirements for the vaccine?

vybe is following state, local county, and CDC recommended eligibility requirements to administer COVID-19 vaccinations. For the latest eligibility requirements, please visit the CDC’s website.

Do I need an appointment to get a vaccine or booster?

No, an appointment is not required. However, they are available for your convenience.

Which COVID boosters and vaccines are available at vybe?

Currently, vybe offers the Moderna vaccine and booster.

What is the cost of a COVID-19 vaccine and booster?

There is no cost for a COVID-19 vaccine for individuals with verified insurance coverage. For uninsured patients interested in receiving the vaccine or booster, we recommend visiting an HRSA-supported health center. 

How much does a COVID-19 test cost?

A lab-based RT-PCR test with a clinician visit is typically covered by insurance. However, we recommend confirming with your insurance provider for any out-of-pocket costs. For uninsured patients, a lab-based COVID test with a clinician visit is $135 in addition to lab costs (which will be billed separately by the lab).

Rapid antigen tests are $75 and all other rapid tests are $150. Both rapid tests are self-pay only.

Can the coronavirus be treated?

Since it’s a virus, treat COVID-19 in the same way you’d treat the common cold or flu—drink fluids, get plenty of rest, and take over the counter medications to relieve the symptoms of cough, congestion, and fever. Antibiotics are not effective against any virus, including cold, flu, and coronavirus.

How can I get my test results?

Test results are posted to your patient portal when they arrive. For rapid antigen tests, we post at the end of the day you took your test.  vybe will not call you with negative test results, but once you have a patient portal account, you can set an alert to receive an email or text notification when we’ve added new lab results to your portal. Access the portal here: https://14965-1.portal.athenahealth.com/

Are vybe’s COVID-19 tests approved by the FDA? Are they accurate?

The FDA has granted Emergency Use Authorization (EUA) to a limited number of COVID tests.  vybe only uses tests that have been authorized by the FDA, including the Quidel rapid antigen test.

vybe sends COVID-19 PCR and antibody tests to LabCorp and Quest Diagnostics. LabCorp is using the Abbott and Roche antibody test platforms. Quest is using Abbott and Euroimmun test platforms.  vybe performs onsite processing of the Quidel rapid test using the Sofia 2 machine.  

All diagnostic tests have a small margin of error, and COVID-19 tests are no exception. To learn more about why a test might not yield an accurate result, please visit our COVID-19 testing page.