All vybe locations will be open 8:00a – 5:00p on 12/24 and closed on Christmas.  We wish you a very safe and happy holiday season.

faq

FAQ

Are urgent care centers open on holidays?
Our urgent care centers are open seven days a week 8:00am to 8:00pm Monday to Friday and 8:00am to 5:00pm Saturday and Sunday. We are open every day of the year except Thanksgiving, Christmas Day and New Years Day. We are open 8:00am to 5:00pm on the following holidays: Memorial Day, Fourth of July, Labor Day and Christmas Eve.
Can I walk in?
Yes, we are a walk-in medical center. No appointment is necessary. Patients are seen on a first come first served basis.
Do I need my Insurance ID card to be seen in urgent care?
For us to be able to verify your insurance coverage we will need to see and copy your insurance card. Without it we cannot bill your insurance. We can still see you, but you would have to utilize our pay today option.
Do you take insurance and what forms of payment do you accept?
We accept most major insurance plans. See full list. We also accept cash, and credit cards.
I have a billing related question. Who do I call?
For billing related questions, please call 215-999-2778.
Do you do medication refills in urgent care?
Request for refills must be accompanied by an office visit and will be evaluated on an individual basis.
Do you provide x-rays at your facility?
Yes. We have a state-of-the-art radiology department on site at each of our facilities.
How do I know if I need urgent care or the ER?
If you feel that your condition is life-threatening you need to be seen in a hospital Emergency Room (ER) and should call 911. The ER treats life threatening medical conditions, such as chest pains, severe wounds or amputations. Victims of roll-over automobile accidents should usually be seen in the emergency department. Urgent care centers treat conditions that need immediate attention but are not life or limb threatening.
How long is the wait to see a doctor in urgent care?
Patients are seen on a walk-in basis and we strive to keep wait times to a minimum. Our goal is to have you in and out within one hour.
Who will be treating me in urgent care?
All of our centers are staffed by board-certified physicians, nurse practitioners, physician assistants, medical assistants and x-ray technologists who have experience and training in emergency medicine, primary care, pediatrics, internal medicine, and sports medicine.