Frequently Asked Questions

Your health is so important to us. We’re eager to help, so we’re providing answers to some common questions to make your visit easier. If you have other questions or concerns, feel free to call one of our centers or ask us when you visit.

Your Visit

Can I get an x-ray at vybe?

X-rays may be requested by a vybe clinician following a full evaluation.  If the clinician recommends an x-ray, you may obtain an x-ray immediately at the current location (if available), or we will refer you to a nearby location with same-day availability.  Please note that we cannot accept radiology orders from outside vybe.

What is vybe’s patient portal and how can I use it?

vybe’s portal is a great tool that allows you to easily view your appointment history, access lab results, and diagnoses, as well as review discharge instructions and other important patient paperwork.

Does vybe do stitches?

Yes, vybe can provide stitches for minor to moderate cuts and abrasions.

Can vybe remove stitches that were done somewhere else?

Yes, vybe can remove stitches that were initially administered elsewhere.

Does vybe offer STD testing?

Yes, vybe offers STD testing. If you are experiencing unusual symptoms in regards to your sexual health, come into your local vybe for a confidential, routine STD test.

Does vybe offer physical exams?

Yes, vybe offers physical exams for work, school, camp, and sports. DOT physicals and immigration physicals are also available at select locations.

Why were other patients taken ahead of me?

The safety, health, and well-being of all our patients are our top priority. In certain cases, we will prioritize care based on the severity of a patient’s medical situation. It’s also possible that they scheduled an appointment.

Are vybe urgent care centers open on holidays?

Our urgent care centers are open seven days a week 8:00 am to 8:00 pm Monday to Friday and 8:00 am to 5:00 pm Saturday and Sunday. We are open every day of the year except Thanksgiving, Christmas Day, and New Year’s Day. We are open from 8:00 am to 5:00 pm on the following holidays: Memorial Day, Fourth of July, Labor Day, and Christmas Eve.

Do I need an appointment?

No, you do not need an appointment to visit any vybe urgent care center. Walk-ins are welcome!

Can I give permission for someone else to bring my child to be seen?

You may give permission for someone other than a parent to bring your child(ren) in, speak to the doctor, authorize the child for treatment, vaccinations, medications, certain procedures and make general health decisions. To do this, you must fill out a Consent to Treat form, sign it, and provide a copy of your ID to the guardian you have authorized when they bring your child in to be seen.