Contact Us

Hello there!

Have billing inquiries?

Our team is available at: billing@vybe.care.  Please include your full name, date of birth, and a brief description of your issue so we may fully research your question before responding.

Which COVID test is right for me?

Please visit our testing page for a description of COVID tests available at vybe.

How do I get COVID test results?

While you may receive a text with your test result, you may find the full lab report (often required to show proof of status) by creating or logging into your patient portal.

Need medical records?

Please fax, mail, or email medical records requests to:

Email: MedicalRecords@vybe.care
Fax: (844) 306-3444
Mailing address: On Demand Urgent Care, PO BOX 20165, Belfast, ME 04915-4096

Please ensure your request includes: company/contact details, patient name & date of birth, record range & type needed, and patient signature to authorize the release of records:  Authorization for Release of Protected Health Information (PHI) form

Contact us

Drop us a line, we’d love to hear from you! Please allow 3-4 business days for a reply. In the meantime, our FAQ page may offer immediate answers to your questions.

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